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Black&Callow achieves 'World Class Service' accreditation by the Institute of Customer Service

20/07/2015

The five big questions identified as vital by over 9,500 buyers:

  • How professional is this company?
  • How easy is it to work with them?
  • How helpful are they?
  • How responsive are they?
  • How can they solve my problems?

The results are in. How does your financial printer rate?

The country's biggest and best companies - from financial services to retail to professional firms - work with the ICS towards achieving World Class Service - evidenced by a score exceeding 80%. Your feedback has helped the ICS independently benchmark our service as:

We're delighted to have achieved a score of 86% - but we're not stopping there. That's why we're going to continue working with the ICS to refine and improve our service further.

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To find out how we can give you World Class Service, please call us on +44 (0)20 3794 1720 or email: sales@blackandcallow.com

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